The Razr

Does anyone have the Motorola Razr phone? I just got the pink one. I like it but I'm having a hard time getting used to some of the features. The battery keeps running low on me in less than a day. It's the second one. I went back the next day and told them and they gave me anothter new one. Same thing happened. It charges up in a couple of hours and it should take longer. It's taking the fun out of a new toy, plus I don't need it going dead on me.

Louisa

Louisa, my oldest son has that phone, but not in pink! He charges his every night and has never had any problems. However, we were at the beach for a week, he never charged it, and it retained power all week.

I shouldn't have to charge it every night and I have been having to. It says when the battery is new it may take several full charges before it gets broken in or something. I didn't keep my old phone on all the time and I only charged it about once a month. When I went on vacation I used it all the time and didn't have to charge it then. This one, I don't know. I love the phone, but I it won't be much good if it runs down dead every night. Has he had the phone long? I'm doing text messages now and can even get my email through the phone. I'll love this when I'm in Vegas soon.

Louisa

Yes, he's had it for some time now. He's in the habit of charging it every night so I guess that's why he's had no problems.

Louisa,

I think there is dedfinitely something wrong. I too got the new pink razr cell phone about twoo weeks ago and I absolutely love it. I can basically leave it on all day and it still shows as battery full at the bedtime. I am shocked as my old phone had a really short period before the battery started running low.

I love all the features - and I love that it's pink. It's the firt time I have had a flip phone and I love that I don't have to worry about diealing numbers in my purse

I think you should try to get another one.

DOnna

thanks, Donna. I'm sure something is wrong with this phone. Although the book says a new battery has to go throuh several full charges before it's right, I don't believe it. I went back the next day and the guy said I had a low battery. I said it was weird because I charged it when I got home. He put a new one in. This one too does the same thing. I charge it at night and I don't leave it on all day even. Then I go to play with it at night and before I know it, it's beeping low. It also gets so hot at times, it almost burns my hand. I only charged my old phone about once a month. Of course, I didn't use it every day, but even on vacation when I used it more, it didn't run low like this one. Otherwise I like it and I love the color.
Louisa

Good morning Louisa,

Back from church - we had a visiting Priest from India - pretty neat.

Maybe it's not the battery but the actual phone. I'm worried that it gets hot - mine has never ever gotten to hot to touch. It must be an electrical connection inside

I wonder if you can google razr electrical problems - except that its pretty new, maybe there's a history like on the dell laptop batteries.

Donna
Donna

That's exactly what I'm worried about. I don't need it bursting into flames in my purse, or worse, in my hand. I have emailed Motorola about it, but probably won't hear until tomorrow at best. It's a rainy day and I don't feel like driving back up the mall again today. Maybe tomorrow after work I'll go back there to where I got it. If I need to charge it more because I'm using it more, that's one thing, but getting hot like that is another. Still, I should be able to get more than a day out of a charge. My old phone did.

Louisa

I'm sure it will be ok - but I hope you are able to replace it asap.

Donna

I'm going to try to run up there after work tomorrow. My step-daughter's husband has the same phone but his doesn't get that hot. He says if he's on it for a long time, but mine just gets hot. Her mother has the razr and hates it. I did google electrical problems and found the battery thing all over the place but nothing about getting hot. I also found many that love the phone. They say the reception is great. I haven't even talked on it much yet.
Louisa

Hi Louisa,

Glad to hear you'll try to replace it after work tomorrow. Hope it works out.

I agree about the reception. I use mine alot to touch base with my son. I leave a bit earlier then he does in the morning and I like to call home right after I get off the bus to make sure he's awake.

I also like the fact that it has speaker phone capability. When I have it on at home, I put it on speakerphone so that it rings loudly. (There is only a certain part of our house where we can get reception so I leave it on the kitchen table and then I can hear if it rings.

My son has the same plan so often he'll call the cell rather than the land line.

Have a good night!
Donna

Donna, I got it replaced. They gave me a whole new phone. It wouldn't hold a charge for long at all today. I turned it on when it was about to die and held it in my hand when I got to the kiosk at the mall. The guy I got tonight was very nice. He listened while I explained the battery problem. All the while, the phone was heating up in my hand. Once it was fairly warm, I stopped talking about the battery and said, "I have another problem with this phone." Then I asked him to hold it and gave it to him. You should have seen his face. He said, "It's hot." I said, "It's only warm right now." "No," he said. "It's hot." "Well, that's my other problem with the phone, " I told him. I told him it gets much hotter than that and that I had it in my pocket and was afraid it would burst into flames and set my pants on fire. He gave me a whole new phone. Said he didn't know why it was doing that and that he'd never seen that before, but something was draining the battery and overheating. He confirmed it was not supposed to do that. The other guy tried to pull, why don't we just swap the battery. I said no, he had already done that. The nice guy told him it wasn't the battery.

So far, so good. I've had it on for hours and it's still cold. I hope this has solved the problem and I can enjoy my phone.

Louisa

I am so glad to hear you are safer - with a new phone. Glad you got them to replace it.

Have you tried taking pictures with it. There is a way to creatively change the picture after you take it. I took a picture of my son and then used one of the backrounds provided and made a new picture. It showed my son on a billboard in a sporting arena - very cool!

Thanks for letting me know!

Donna

That sounds like fun. I'll have to try that. I have taken some photos, but mostly I've been trying to get the phone to work. Hopefully, now I can learn the other neat things it does.
Louisa

Wow, what a story Louisa! Who could use a phone that keeps heating up? That doesn't make good sense, does it. Good for you for sticking to your guns and getting it replaced. Now maybe you can enjoy it!

JJ